Terms of service

Terms of Service

Last updated: 05.08.2025

Welcome to The Flat Fan! These Terms of Service govern your use of our website, www.theflatfan.co.uk, and your purchase of any products from us. By accessing our site or placing an order, you agree to be bound by these terms. Please read them carefully.


1. About Us

The Flat Fan is a UK-based business registered in [Insert Country/Region if applicable]. Our mission is to provide stylish, portable fans designed to keep you cool, wherever you go.

If you have any questions or concerns, you can reach us at:
Email: info@theflatfan.co.uk


2. Eligibility

You must be at least 18 years old or have the consent of a legal guardian to use this site or make a purchase.


3. Orders & Contract

By placing an order, you make an offer to purchase goods in accordance with these Terms. We reserve the right to refuse or cancel any order at our discretion.

Once your order is accepted and confirmed, a contract is formed between you and The Flat Fan. You’ll receive an order confirmation via email.


4. Pricing & Payment

All prices are listed in GBP (£) and include VAT (if applicable).
We accept payment via major credit/debit cards, PayPal, and other methods as displayed at checkout. Payment must be received in full before dispatch.


5. Shipping & Delivery

We currently ship to the UK and selected international destinations. Delivery times and charges vary depending on your location and will be displayed at checkout.

We aim to dispatch all orders within 1 business day. Please note that delivery times are estimates and not guaranteed.


6. Returns & Refunds

You have the right to cancel or return your order within 30 days of receiving your item, in accordance with UK consumer law.

To initiate a return, contact us at info@theflatfan.co.uk with your order number. Items must be unused, in original packaging, and returned at your expense unless the product is faulty.

Faulty or damaged items will be refunded or replaced at no cost to you. For full details, see our Returns Policy.


7. Intellectual Property

All content on this website—including text, images, product designs, and logos—is the property of The Flat Fan or its licensors and is protected by UK and international copyright laws.

You may not copy, reproduce, or use our content without prior written consent.


8. Use of Website

You agree not to misuse our website or attempt to gain unauthorised access to our systems.

We reserve the right to suspend or terminate your use of the website if you breach these terms.


9. Limitation of Liability

To the fullest extent permitted by law, The Flat Fan shall not be liable for any indirect, incidental, or consequential damages arising from your use of this site or purchase of our products.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or other liabilities that cannot be excluded under UK law.


10. Privacy

We respect your privacy and are committed to protecting your personal data. For more information, see our Privacy Policy.


11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website indicates your acceptance of the revised Terms.